Refund & Privacy Policy

DISCLAIMER :

Presto Serve is an  leading online retailer.. We are not affiliated to any 3rd party brand unless specified. The brand names, trademarks, logos, company name used by our website belong to the respective companies and owners. Call Vendor for direct support.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested. This notice applies to all information collected from or submitted to the Presto Serve’s website. We do not collect sensitive personal information.

 

The Information we collect

Presto Serve respects the privacy and security of its customers and general users. Our goal is to provide you with knowledge, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our millions of other customers and general users.

The personal information you provide to us when using our website: www.jvsinfosystems.com such as your name, phone, email address and country will be kept confidential and used to support your relationship with the company. It also may be used to notify you of special offers, updated information and new products and services from the company, or offers from third parties that we think may be of interest to you.

We request that children below the age of 18 years not to submit any personal information to us as they are not eligible to use any of the product or services offered by us. If you are below the age of 18 years and wishes to use our website, we request you to use this service under guidance or in the presence of a parent or legal guardian only.

 

How We Use Information

Presto Serve does track certain information about the visits to our website. We compile statistics that show the numbers and frequency of visitors to our website and its individual pages. These aggregated statistics are used internally to improve the website content and our service offerings in general.

We will communicate with customer or general user via email or other online/offline delivery devices only if the customer or general user agrees to receive such communications. Customers or general users, who believe that they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove that customer’s or user’s name from our communication list.

 

How We Protect Your Information

Presto Serve adopts strict standards of security and confidentiality in maintaining personal information of customers or general users. We permit only authorized employees or individuals, who have been trained in proper handling of customer or general user information, to have access to your information.

Presto Serve will take all appropriate steps to keep your personal information confidential. The steps include: only work related limited access to client information databases, communicating this policy statement to all Presto Serve employees and establishing and enforcing strict disciplinary processes for violating this statement.

Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.

The privacy and protection of your personal information is vitally important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, despite our efforts to protect your personal information, we at Presto Serve cannot ensure or warrant the security of any information you transmit to us. You transmit all such information at your own risk. However, once we receive your transmission, we make our best effort to ensure its security on our systems.

Presto Serve will not wilfully disclose any individually identifiable information about its customers or general users to any third party without first receiving that customer’s or general user’s consent. Presto Serve may disclose personal information when we believe in good faith that the same is required by Law Enforcement Agencies (LEAs) or to protect the rights or property of Presto Serve.

We welcome any questions or comments you have about the Presto Serve website. Please direct them to care@jvsinfosystems.com

 

Refund Policy

Refund only for damaged items that too for only 7 days after delivery.

Refunds may be granted up to Fourteen (14) business days from purchase

After the first 14 business days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.

If the product is damaged, not working properly or if you want to upgrade or change the product, kindly submit a ticket with details to get your refund or replacement of your product within 7 working days.

During this period, “Presto Serve” will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier. “Presto Serve” will refer the request to the product or service provider before determining whether or not a refund should be granted.

A product or service provider may decide to give a refund during this period.

“Presto Serve” may still consider the validity of refund claims up to a period of 14 days from the date of purchase and may issue a refund at its absolute discretion.

After 14 days purchase is deemed to be final

After a period of more than 14 days since the date of purchase, the transaction will be regarded as final. “Presto Serve” will normally decline to grant a refund, except in special circumstances. It will however pass any dispute or request information on to the relevant product or service provider who may still decide to grant a refund or partial refund.

You agree to waive off all the right to file a dispute (CHARGEBACK) at your bank for the payment made to “Presto Serve” as we do consider the refund request.

DISPUTE RESOULTION PROCEDURES

The “Presto Serve” dispute system is designed to help customers resolve disputes in a polite and amicable manner.